Frequently Asked Questions

+ What is the best way to contact Team Wild Soul?

Emailing the team at info@tarotforthewildsoul.com is the best way to get into contact! Kindly note that all emails are first read and received by our administrative support team, and that you may not receive a response directly from Lindsay.

+ Does the team have regular office hours?

Yes! The Wild Soul team is available to answer emails from Monday to Friday. You can expect to receive a response within 24-48 hours on weekdays.

+ I want to apply to work with Team Wild Soul. How do I do that?

First off, thank you so much for your interest! All opportunities to work with the team will be posted on our Jobs page when we are hiring. In addition, we will always announce job openings on the mailing list, podcast and Instagram.

+ Does Lindsay still do Tarot readings, or offer one-on-one mentorship?

Lindsay does offer readings! You can find more information here.

+ I have a question for Lindsay. How do I ask it?

You can submit questions for future episodes of the Tarot for the Wild Soul podcast here.

+ I would like to invite Lindsay onto my podcast. How do I do that?

Thank you so much for thinking of Lindsay! She would be delighted to consider your request. Please email our team at info@tarotforthewildsoul.com with details, and let us know what you desire to connect about during your time together with her.

+ I would like to invite Lindsay to take part in my course, offering or event.

Thank you! Please email info@tarotforthewildsoul.com with details for your request and we will get back to you based on Lindsay’s availability and whether it feels like the right collaboration for her.

+ I would like to be a guest on the Tarot for the Wild Soul podcast.

The podcast does not currently have an interview format, and Lindsay is not currently accepting pitches for the Tarot for the Wild Soul podcast, but we sincerely thank you for your interest!

+ What is the refund policy for offerings and courses?

There are no refunds, and payment plans may not be canceled once they have been initiated, unless our team has to cancel on our end due to illness, emergency, or other reasons. There are no exceptions for any reason — even if you do not like or resonate with the material or have not started or completed the coursework.

We take enormous care to provide a true feel for the material on the course website, as well as extensively and plainly listing what we are going to be covering, talking about, and teaching in each offering. Please deeply consider your needs before joining any offering and read all course descriptions in full before purchasing.

When in doubt, email Team Wild Soul at info@tarotforthewildsoul.com, and we will go above and beyond to make sure that all of your questions about the material are answered in a totally pressure-free way!

+ What happens if I fall behind on my payment plan or miss a payment?

Our payment processor will automatically retry failed attempts on the 3rd, 7th, and 14th day after the original purchase date and if you haven't updated your payment information before the final attempt, it will automatically unenroll you from the course.

Our team will reach out to you to help you pick up where you left off in your payment plan and in the course or you're welcome to reach out to us at info@tarotforthewildsoul.com.

If we are not able to reach you and if we do not receive payment from you within 60 days, your account will be turned over to our financial team to bring about a resolution.

+ I missed the enrollment deadline for a course. Can I still sign up?

Once enrollment or applications are closed we have a policy not to make any exceptions. Thank you so much for helping us hold to the structures that help support our team and honor the integrity of the course container. We’d love to have you in this or another course in the future if you still feel called!

+ After I take Lindsay’s courses, can I begin to offer the material she teaches in readings and classes?

You are welcome to use this work as a foundation to your learning, to let it infuse into your knowing and provide you with a gateway to your own teachings. However, you may not lift, use, or claim that the work provided in this course is your own without credit to where you learned it. The point of all offerings is to empower you to create and live from your own channel, not Lindsay’s. You have so much medicine to share that is all your own, and that no one else can replicate. Why repackage someone else’s when you could offer yours?

+ How do I give credit to this work and to Lindsay as one of my teachers?

Crediting and lineage is important to Lindsay and our team, and we really appreciate you taking the time to consider how it plays a role in what you're doing. We love when students of Lindsay's take what they've learned and grow it outward into their own. Including Lindsay in a statement of your own story with the Tarot would be wonderful, and then later if you're ever discussed concepts that you know are influenced by her, just mentioning so is perfect. Here are a couple of starting places we've offered in the past, and we encourage using a similar template for any teachers or sources you get inspiration from:

"These concepts are adapted from my learning and work with Lindsay Mack and are influenced by [anyone else or other concepts who have influenced you]."

"As my teacher, Lindsay Mack, says..."

If you’re ever in doubt, please just ask!

+ Can I share course material with a friend?

No, you may not share any materials provided to you in any of the course offerings (other than your own answers to questions and spreads) with any person who has not paid for it. Out of respect for Lindsay, her work, her work time, and any person creating something from their heart and soul, please do not share course materials with anyone who has not paid for it.

+ Who are these courses for?

Anyone longing to reconnect, or nourish a deeper connection with their wildness and intuitive knowing.

Anyone who desires to form a more intimate bond with their Tarot deck.

Anyone who wants to take their practice with the Tarot to the next level.

Anyone who loves and appreciates an authentic, no bullshit style of spiritual teaching.

Anyone who has experienced confusion or fear around diving deeper with the Tarot.

Folx who can hold themselves in times of discomfort and contraction — course topics are powerful, and will absolutely stir things up — and feel centered in their personal responsibility, self tending, and ability to critically think.

+ Who are these courses not for?

Anyone looking for a certificate at the end of a course.

Anyone who wants a “love and light,” no cursing, no rawness approach to the Tarot. If you are looking for that, Lindsay is not your teacher.

Anyone who is not ready to look at themselves deeply. Lindsay is a gentle, very heart centered teacher, but one who will ask you to go deep into your self-inquiry, and your soul work. These offerings are not for the faint of heart. We expect students to be able to hold themselves in this work, and if they need support, to reach for whatever resources that they might need to help them on the journey. If you sign up, prepare to go deep.

Those who are uncomfortable with Tarot being blended with the issues that are facing our planet. Climate change will be acknowledged. Racism, oppression, and inequity will be acknowledged. If you are in denial around the existence of these things, or do not acknowledge that they are of the highest importance, these courses are not for you.

+ Why are these courses called personal pilgrimages?

A pilgrimage is defined as “a journey made to some sacred place as an act of devotion.” In this case, you are making a journey into yourself as you explore, deepen and enrich your relationship with your Tarot deck and yourself. These personal pilgrimage courses are dedicated to serving as a supportive space for sitting in your own knowing, asking questions of yourself. Lindsay is honored to be your guide on this journey – but the path you take through this material (and how you move along it) is all your own.

+ Which course should I choose if I want to learn how to read Soul Tarot fundamentals and interpretations for every card in the deck?

If you’re brand new to the Tarot (or to Lindsay’s style of teaching), and you’re seeking a sweet and supportive overview of soul-led Tarot reading — the ABCs, Soul Tarot 101 is for you! Learn more about it here.

If you are a beginner with no previous knowledge of the Tarot or a seasoned reader looking to deepen and rewild your relationship with the cards, Rewilding the Tarot is for you. You can read more about it here.

+ Do you offer a community space for the students of your courses to gather, connect, and ask questions?

As of October 2020, we are no longer hosting or moderating community spaces for our courses. We structure our courses as personal pilgrimages, journeys that will be supportive for folx to travel through on their own. If you would like more community connection through your own journey, you are so welcome and empowered to create it for yourself! We will gladly share it with interested course participants, who can join if they feel called to.

+ I am totally brand new to Tarot, and know absolutely nothing. Will these courses be right for me?

Absolutely, though some offerings will be easier to understand with a foundational background in the Tarot and some of the concepts Lindsay covers. If you’re brand new to the Tarot (or to Lindsay’s style of teaching), and you’re seeking a sweet and supportive overview of soul-led Tarot reading — the ABCs, Soul Tarot 101 would be right for you.

If you’re seeking an immersive, yet digestible education in Soul Tarot fundamentals, with interpretations for every card in the deck, Rewilding the Tarot is an excellent option, and is the perfect course for someone new to Tarot. Beyond that, the structure of most courses material places the focus on Tarot Anchoring, which anyone can do, regardless of skill level or Tarot experience.

+ I have been practicing Tarot for years. Will these courses offer me anything new?

We believe they will. Lindsay is very proud to be a teacher who serves other readers and teachers. She teaches Tarot in a way that is very unique. It is Tarot for the soul, and many of the interpretations and treatments of the cards that she teaches are different from anyone else. You will most certainly gain new information and skills from these courses, even if you are a seasoned professional.

+ Is there a course that provides support for a specific interest or need I have?

If you are looking for additional resources on what course to choose, click here.

+ How can I purchase past courses and classes?

All courses are listed here and can be purchased while enrollment for the offering is open.

Please note that some courses are closed containers, and as such, are not available for purchase when enrollment is closed. This is done to respect the integrity of the course material and the students present in those containers. Many of these courses may open for enrollment again, perhaps in another form in the future. We invite you to join us if you’re able and feel called to do so! Lindsay always announces enrollment in as many places as possible, including her Instagram, the podcast and the newsletter. We would suggest following along in at least one of those places to know when enrollment opens for future courses.

+ Will I have access to the class materials after the courses end?

Yes! All course materials are yours to keep forever and for your personal use.

+ Are these courses as effective as learning live, or in person?

Here’s what: only you can really know the answer to this question. If you know that you are someone who does not learn well in an online/virtual space, then it may not be effective for you.

However, we absolutely believe that the course is as effective as learning live, if not more so. The online nature of the course is absolutely incredible for effective learning. With pre-recorded videos and audio, you get to flow and learn at your pace. They provide the ability to study and absorb the information at a pace that feels aligned for you.

+ What if I can't complete a course in the suggested timeline, or I am going away while you are teaching some of it?

Not a problem! All courses are yours to keep forever, and you are welcome to engage with the materials anytime you like.

+ Are there any live elements with Lindsay's courses, like Zoom calls?

Courses are totally self paced, and contain no live elements. Starting in 2022, we have shifted to a self-paced model with all of our courses, which means no more live calls or Q&A Roundups. Courses are still just as rich and robust as ever, but because they no longer contains any live elements, you may have noticed that the investment point organically dropped as a result of that!

+ Is closed captioning and transcription available for the courses or podcast?

Yes! There is closed captioning for every video and transcription for every piece of audio for all courses and workshops. Please reach out to our Wild Soul Team at info@tarotforthewildsoul.com if you have questions about the accessibility of our course materials. All podcast episodes moving forward are transcribed, and there is a dedicated project in progress to transcribe the archive of past episodes.

+ Can I engage with the course materials offline?

Yes! All class materials are downloadable. Once you download the content, it is totally watchable offline. Please just remember that coursework is for your personal use only.

+ What is the format of worksheets? Can they be printed?

The worksheets are downloadable PDF files, and it is possible to print out the worksheets.

+ Is the syllabus listed on the course description guaranteed to stay the same?

Due to the channeled nature of this work and of Lindsay’s creative process, all syllabus items are subject to change without notice, even while a course is running. Generally, a course syllabus will adhere to the skeletal structure of what has been advertised, but it does sometimes ebb and flow. Our team is always committed to providing exceptional course material, and we appreciate your understanding that openness to change is a part of what we're learning together as a whole. This flexibility in the material ensures we're able to offer teachings from Lindsay and service to you in highest and best.

+ Why are some courses only offered once a year, or less frequently than others?

The greater the magnitude of material and support needed for a course, the greater the energetic undertaking for Lindsay and our team. We seek to create as seamless of an experience as possible for students, and honor our own capacities for creation and support. It’s an enormous privilege to share this work, but we also want to leave space for other offerings.

+ I'm looking to learn deep history and origins on the Tarot. Will that be covered here?

No. We absolutely cover card theory in all of its forms in Rewilding the Tarot and specific aspects of Soul Tarot concepts in subsequent courses, but courses will not go into the history and origins of the Tarot. If Tarot history is of interest, we would suggest doing some additional exploration on your own, and you can also find additional resources for Tarot and its history here.

+ What Tarot books does Lindsay recommend?

Click here for her recommendations!

+ Are there any Tarot books out there that are similar to Lindsay’s style of teaching?

No, there aren’t. Lindsay is it! If you like the style she teaches in, we recommend checking out the podcast and her courses!

+ Does Lindsay have a Tarot book of her own? Does she plan to write one someday?

Not yet! She definitely plans to write many, but is joyfully focused on courses and online learning at this stage of her career.

+ Will I be memorized when I'm finished with these courses?

If you take the time to drill into your cards, memorize them, practice with others and keep up with your work, then absolutely! Memorizing Tarot takes learning, then application. If you apply what you've learned to practice readings, memorization is absolutely possible if you desire it to be! For memorization, Rewilding the Tarot covers interpretations for every card in the deck, and Soul Tarot 101 includes a memorization cheat sheet, while other courses engage with specific cards in greater depth.

+ Will a specific course run again in the future?

Maybe! As a team, we always have a loose framework for what courses might be coming up, but really the offerings tell us whether they want to come back, and when.

+ What if I am using a different deck from the one you are teaching with? Does it matter what deck I use for these courses?

You may use any deck you like for any of the courses! Lindsay teaches a "deckless" way of learning Tarot, which means you can plug the teachings into any deck and have some kind of foundational root system. All decks are welcome.

+ Why don’t you have more, or certain decks represented in courses?

From a legal standpoint, all of our courses are protected by law with a copyright, and we must have express permission from publishers or independent deck makers to use their cards in our course materials. If we don’t have a deck in our course, either the permission process was too great or complicated, which often happens with publishing companies), or we couldn’t secure permission from a deck maker. We are always looking to feature more aligned, independently created decks in our courses! Keep checking back, as we are always adding more.

+ What is a reparational pricing structure, and why do you use one?

Reparational pricing is a sliding scale model that allows students of marginalized identities who experience systemic inequities to receive access to our offerings at a lower price point (our Empress rate), and invites students who benefit from financial/systemic privilege to sponsor course access for students who need and deserve that support (our Six of Pentacles Sponsorship Fund).

It is our utmost belief that healing should and must be accessible to all. We are passionate about this material being able to reach and support those on their healing path who may not have the means or ability to afford this content. Beyond sponsorships, there are multiple investment options for offerings, rooted in reparational pricing structures and community care.

+ How do payment plans work?

You sign up for the payment plan at the same time that you sign up for a course. You will be charged the first payment when you sign up, and then your subsequent payments will be automatically debited every following 30 days to the card on file, and will complete after the designated number of payments have been made.

+ Can I pay off the balance of my payment plan early?

Yes, you absolutely can! Please reach out to our team at info@tarotforthewildsoul.com and we will help get you sorted.

+ I’m having a billing issue or difficulty with a payment plan. What should I do?

Please reach out to our team at info@tarotforthewildsoul.com and we’ll get you taken care of right away!

+ Can I gift a course to someone I love?

How thoughtful and generous you are! The easiest way to gift an offering to your friend/family member/lover/partner is to sign up with their name, their email and your credit card information. If you would like to surprise them on a certain day (within the enrollment window), simply wait to sign up on that day! If the recipient of your gift has an existing Soul Tarot School account, or if you have questions about the gifting process, email info@tarotforthewildsoul.com and our team will get you taken care of.

+ Can I sponsor someone's tuition or purchase of a deck?

Hell yes!! Thank you so much for your thoughtfulness and generosity! If you're currently feeling blessed with financial abundance, please consider sponsoring all or some of the tuition of an at-need student, by donating any amount to the Six of Pentacles Sponsorship Fund here. Your contribution will help make courses accessible to more individuals from all circumstances and backgrounds, and will help folks receive a deck for courses who could not otherwise.

+ Are discounts available?

We do offer the occasional earlybird discount, or bundle deal where you can get a reduced rate on a course for a very limited time. To stay updated about that, please sign up for Lindsay's mailing list here!

+ How do I update my billing info?

There's an easy and secure way for you to update your credit card information once you have a new card. Login to your account on Kajabi, click the customer avatar in the top right corner of the page then select Settings from the dropdown. Click Billing Info in the top right corner of the page and click Update next to the currently listed credit card. Compelte the prompt to enter the updated card information. Then, click Update Card to apply and keep the changes. After you update your card, the next payment will charge your new card.

Once you do that, the course payment processor automatically tries the card method on file every few days or so until it goes through, and you should be set moving forward.

+ How do I change my email address associated with my account?

Please sign into your account, and click on the circular icon in the top right corner of the page. Select Settings from the dropdown and there you can edit your information.

+ My payment plan lapsed and access to a course was removed from my account. How do I continue my payment plan and regain access to the course?

Please email us at info@tarotforthewildsoul.com and we’ll send you a special link to pick up your payment plan where you left off and regain access to your course!

+ Where can I view and download receipts for my purchases?

Login to your account on Kajabi, click the customer avatar in the top right corner of the page then select Settings from the dropdown. You can view purchases made on your account in the Purchase History tab below the Account Information heading.

+ I have another support question or issue. What do I do?

Please email us, and we’ll get you taken care of! In the event additional support is needed, we’ll reach out to Kajabi support to resolve your issue.

+ How do I update my billing info?

There's an easy and secure way for you to update your credit card information once you have a new card. Login to your account at soultarotschool.com, click the circular icon in the top right corner for your profile and then choose "Add / Change Credit Card" from the dropdown menu. It will take you to a screen where you can update your billing info. Once you do that, click on the "Manage Subscriptions" tab to double check the new card is associated with your payment plan with the course name. You can also follow along with this guide with pictures here (scroll down to where it says "Add/Change Credit Card").

Once you do that, the course payment processor automatically tries the card method on file every few days or so until it goes through, and you should be set moving forward.

+ How do I change my email address associated with my account?

Our course platform doesn't allow us to change the email of a student, but thankfully there's an easy way for you to change it yourself. Once you sign into your account, you can click on the circular icon in the upper right corner of the screen. Click “Edit Profile” from the drop down menu, click “Edit Profile” again on the button to the right of your name and email. It will take you to a screen to change the email address yourself.

+ My payment plan lapsed and access to a course was removed from my account. How do I continue my payment plan and regain access to the course?

Please email us at info@tarotforthewildsoul.com and we’ll send you a special link to pick up your payment plan where you left off and regain access to your course!

+ I have another support question or issue. What do I do?

Please email us, and we’ll get you taken care of! In the event additional support is needed, we’ll reach out to Teachable support to resolve your issue.